Privacy Policy

Last Updated: May 2026

Xiamen Wugong Technology Co., Ltd. ("WUGONG", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.xm5e.com (the "Service").

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and other contact details you provide through our contact forms.
  • Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and navigation patterns.
  • Device Information: Browser type, operating system, IP address, and device identifiers.
  • Cookies & Analytics: We use cookies and analytics tools (such as Umami) to understand website usage and improve our services.

2. How We Use Your Information

  • Respond to your inquiries and provide customer support
  • Improve our website, products, and services
  • Send newsletters and product updates (with your consent)
  • Analyze website usage trends and optimize user experience
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: Trusted third parties who assist us in operating our website and conducting our business, subject to confidentiality agreements.
  • Legal Requirements: When required by law, regulation, or legal process.
  • Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Opt-out: Unsubscribe from marketing communications at any time

6. Cookies Policy

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of the website.

7. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: sales@xm5e.com

Address: Xiamen, Fujian Province, China